Flaneur Group LLC

Last Updated: January 2025

1. Introduction

Flaneur Group LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our wholesale fragrance distribution services.

2. Information We Collect

Business Contact Information:

• Company name and business details
• Contact person name and title
• Business email addresses and phone numbers
• Business addresses and locations
• Tax identification numbers (for wholesale accounts)

Website Usage Information:

• IP addresses and browser information
• Pages visited and time spent on our website
• Referral sources and search terms
• Device information and operating systems

Business Transaction Information:

• Purchase history and order details
• Payment information (processed securely through third parties)
• Shipping and billing addresses
• Product preferences and requirements

3. How We Use Your Information

We use collected information for the following business purposes:

• Processing wholesale orders and managing business relationships
• Providing customer service and technical support
• Communicating about products, services, and industry updates
• Improving our website and business operations
• Complying with legal obligations and business requirements
• Preventing fraud and ensuring transaction security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted partners who assist in business operations (shipping, payment processing, IT services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety of our business and clients
• Business Transfers: In connection with any merger, sale, or transfer of company assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS protocols)
• Secure server infrastructure and access controls
• Regular security assessments and updates
• Employee training on data protection practices

6. Data Retention

We retain your information for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements. Business contact information is typically retained for the duration of our business relationship plus seven (7) years for tax and legal compliance purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt-out of marketing communications
• Request data portability or restriction of processing

8. International Data Transfers

As a US-based company conducting international business, we may transfer your information across borders. We ensure appropriate safeguards are in place when transferring data internationally, including adherence to applicable privacy frameworks and contractual protections.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings, though this may affect website functionality.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.

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